Connecticut Electricity Service Areas

Think Energy provides electricity to Connecticut residents and businesses at competitive rates in the service area of the following electricity distributor:

• The Connecticut Light and Power Company
• The United Illuminating Company

Understanding Your CT Electric Bill

Your monthly bill is provided by your local utility company and includes two parts: Delivery and Supply.

1. Delivery: Is the cost of maintaining the local Connecticut electric grid and delivering the electricity from the point of generating to your home. Your local electric distribution company provides these services, and you will see specific charges from these specific providers.
2. Supply: This section of the bill covers the cost of generating the electricity you use and is charged to you by a CT electricity supplier (like Think Energy).

Connecticut Energy Deregulation

In 1998, Connecticut passed deregulation legislation, meaning Connecticut residents have the power to compare competitive electricity plans and select the energy supplier offer that works best for them.

We know as a consumer you will have questions about energy deregulations or Think Energy. We strive to provide answers to all of your questions, but if you can’t find an answer, please call us at 866-252-0078.

Helpful Documents and Links for Customers:

• Connecticut Public Utilities Regulatory Authority
• EnergizeCT

Maine Electric Service Areas

Think Energy is an electric supplier that serves Maine residents within the following service areas of these local electric distributors:

• Central Maine Power
• Emera

Understanding Your Bill

Your Maine electric bill each month is split into two services you receive: Delivery Service and Electric Supply. Your local utility provides delivery service, while a CEP, like Think Energy provides electric supply (unless you are on default service with your local utility). For more information, review the Line Items on Your Bill.

Maine Energy Restructuring Act

The Restructuring Act enacted in 1997 created competition for the generation portion of electricity bill by generation, supply, and distribution. As a result, Maine’s electric customers receive competitive electric rates because they can choose between selecting the utility standard offer and selecting a plan from a CEP.

At Think Energy, we understand you might have questions regarding energy deregulation or about us. We would like to provide you with all answers to all of your questions, but if you cannot find the answer online, please call our customer support at 866-252-0078.

Helpful Documents and Links:

• Maine Public Utilities Commission
• Maine Energy Tips

New Hampshire Electricity Service Areas

Think Energy supplies New Hampshire with electricity in the service area of the following electric distribution companies:

• Eversource Energy
• Liberty Utilities
• Unitil
• NHEC

Understanding Your NH Electricity Bill

Your bill comes from the local NH distribution company and is divided into two parts: Delivery and Supply.

1. Delivery: This is the cost to maintain the New Hampshire electric grid and distribute electricity from the location of generation to your address. Your local New Hampshire energy distribution company for your particular service area provides these services and you will see specific charges from that particular organization.
2. Supply: This part of the bill covers the fee to generate and transmit the electricity you use and is charged to you by an electric supplier in New Hampshire (such as Think Energy) or your local distribution company if you are on default service.

New Hampshire Energy Deregulation

In 1996, the New Hampshire legislature enacted RSA 374-F, an act that moved the electric utility market into a competitive energy market, allowing competitive electric power suppliers to compete for your business. Under this legislation, NH customers have the power to choose the power supplier offer that works best for them.

We understand that you as the consumer might have questions regarding energy deregulation or Think Energy. If you cannot find the answer on our website, please call our customer support at 866-252-0078.

Electricity Service Areas

Not all areas are deregulated, but the Ohio Electric Choice is open to most of the state. Think Energy supplies electricity in the following electric distribution areas.

Electric Utilities:

• Columbus Southern Power Company (AEP)
• Dayton Power & Light
• Duke Energy
• The Illuminating Company
• Ohio Edison
• Ohio Power Company (AEP)
• Toledo Edison

Natural Gas Utilities:

• Columbia Gas of Ohio
• Dominion East Ohio Gas
• Duke Energy Ohio Gas

Understanding Your Electric Bill

Your bill comes from your local distribution company and is split into two parts:

1. Delivery: These are the costs to maintain the electric grid and deliver electricity from its point of generation to your location. This service is provided by the distribution company for your service area, and you will see specific charges from the company.
2. Supply: This portion covers the cost to generate the electricity you use and is charged to you by a CRES Provider (like Think Energy) or your local distribution company if you are on default service.

For a more information, click on the sample bills:

• American Electric Power (AEP) (Both Columbus Southern Power Company and Ohio Power Company)
• Duke Energy
• Dayton Power and Light Company
• The Illuminating Company
• Ohio Edison
• Toledo Edison

Ohio Energy Deregulation

In early 2001, Ohio Electric Choice went into effect meaning that residents have the opportunity to choose the CRES Provider that provides the generation of their electricity. The ability to select a CRES Provider in a deregulated market means that residents can compare several electricity plans apples-to-apples and select the offer that works best for them.

Think Energy understands you might have questions regarding energy deregulation or who Think Energy is. We strive to provide answers to all of your questions, please call us at 866-252-0078.

Helpful Documents and Links:

• Public Utilities Commission of Ohio
• Ohio Electric Customers’ Bill of Rights
• Energy Tips
• Electricity Glossary

Ohio Office Location:

Electricity Service Areas

Not all areas are deregulated, but the Ohio Electric Choice is open to most of the state. Think Energy supplies electricity in the following electric distribution areas.

Electric Utilities:

• Columbus Southern Power Company (AEP)
• Dayton Power & Light
• Duke Energy
• The Illuminating Company
• Ohio Edison
• Ohio Power Company (AEP)
• Toledo Edison

Natural Gas Utilities:

• Columbia Gas of Ohio
• Dominion East Ohio Gas
• Duke Energy Ohio Gas

Understanding Your Electric Bill

Your bill comes from your local distribution company and is split into two parts:

1. Delivery: These are the costs to maintain the electric grid and deliver electricity from its point of generation to your location. This service is provided by the distribution company for your service area, and you will see specific charges from the company.
2. Supply: This portion covers the cost to generate the electricity you use and is charged to you by a CRES Provider (like Think Energy) or your local distribution company if you are on default service.

For a more information, click on the sample bills:

• American Electric Power (AEP) (Both Columbus Southern Power Company and Ohio Power Company)
• Duke Energy
• Dayton Power and Light Company
• The Illuminating Company
• Ohio Edison
• Toledo Edison

Ohio Energy Deregulation

In early 2001, Ohio Electric Choice went into effect meaning that residents have the opportunity to choose the CRES Provider that provides the generation of their electricity. The ability to select a CRES Provider in a deregulated market means that residents can compare several electricity plans apples-to-apples and select the offer that works best for them.

Think Energy understands you might have questions regarding energy deregulation or who Think Energy is. We strive to provide answers to all of your questions, please call us at 866-252-0078.

Helpful Documents and Links:

• Public Utilities Commission of Ohio
• Ohio Electric Customers’ Bill of Rights
• Energy Tips
• Electricity Glossary

Ohio Office Location:

Electric Service Areas

Not every region is deregulated, Think Energy supplies Texans in Houston, Dallas, and other regions with quality electricity in the service area of the following electric distribution companies:

• AEP Texas North Co
• AEP Texas Central Co
• CenterPoint Energy Houston Electric, LLC
• Oncor Electric Delivery
• Texas New Mexico Power Co

Understanding Your Bill

Your bill comes from your REP and is split into two parts: TDU Charges and Supply Charges.

1. TDU Charges: These are the costs to maintain the Texas electric grid and deliver electricity from its point of generation to your residence. This service is provided by the TDU for your service area.
2. Supply Charges: This portion of your bill covers the cost to generate the electricity you use and is charged to you by a REP (like Think Energy).

We have linked to a page provided by the Public Utility Commission of Texas that provides information about the charges on your electric bill.

Texas Energy Deregulation

In January 2002, the Texas Legislature passed legislation which enabled deregulation of the Electricity Market which was phased in over several years.

Deregulation has allowed for approximately 85% of Texas electric consumers to receive their electricity service from a certified REP. To help decide on the plan that is best for you and compare REPs, an Electricity Facts Label (EFL) is provided for each plan. The EFL contains detailed information about the plan’s rates, fees, and contract terms.

We understands that you might have questions regarding energy deregulation or questions about who Think Energy is. For additional questions, please call our customer support at 866-252-0078.

Helpful Documents and Links:

• Public Utilities Commission of Texas
• Energy Tips
• Electricity Glossary

Houston Office Location:

Dallas Office Location: